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You acknowledge that the Check In Now Companies pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations. You also acknowledge that the Check In Now Companies provide you services to facilitate such booking of reservations for a consideration (the “facilitation fee”). The room rate provided is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the Check In Now Companies and the facilitation fee retained by the Check In Now Companies for their services. You authorize the Check In Now Companies to book reservations for the total reservation price, which includes the room rate provided, plus tax recovery charges, service fees, and where applicable, taxes on the Check In Now Companies’ services. Check In Now is a is a privately-owned company, not affiliated with any event or other organization. You agree to arrange payment no later than 24 hours after submitting this booking form. Upon submitting your reservation request you authorize the Check In Now Companies to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, the Check In Now Companies do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that the Check In Now Companies pay to the hotel supplier for taxes due on the hotel’s rental rate for the room. The hotel suppliers invoice the Check In Now Companies for certain charges, including tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of the Check In Now Companies act as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by the Check In Now Companies to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by the Check In Now Companies for their services vary based on the amount and type of hotel reservation.
Cancellation and Modification Policy:
You may change your prepaid hotel reservation, but you will be charged the cancellation or change fee if changes requested less than 14 days prior to check-in. If you do not change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 15 to 30 days) prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than 30 days prior to the first night of the reservation to prevent cancellation of your reservation. If the entire reservation is cancelled, you will be charged a cancellation fee equal to 30 % of your total Contract price. You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made.
SERVICE HELP
For quick answers to your questions or ways to contact us, visit our Customer Support Center. Or, you can write to us at:
• Attn: Customer Service
• Check In Now Inc.
(813) 793-7396
(888) 808-0988
• 100 S. Ashely Drive,Suite 600
• Tampa FL 33602
